FAQ's

Welcome to the Swannies Clothing Co. FAQ section! Here, we’ve compiled answers to some of the most common questions our customers have. Whether you’re shopping for ladies' wear, men’s wear, or formal wear at our clothing store in Merimbula, we’ve got you covered.


1. What types of clothing do you offer at Swannies Clothing Co.?

At Swannies Clothing Co., we offer a diverse range of clothing for both men and women, including:

  • Ladies' Wear: Trendy casual styles, chic tops, elegant dresses, skirts, and more.
  • Men’s Wear: Smart-casual shirts, trousers, jackets, suits, and everyday casual wear.
  • Formal Wear: Beautiful evening gowns, elegant dresses for women, and stylish suits and tuxedos for men, ideal for weddings, parties, and special events.

Our fashion store in Merimbula carries something for everyone, ensuring you can find the perfect outfit for any occasion.


2. How can I shop at Swannies Clothing Co.?

You can shop with us in-store at our central location in Merimbula or easily browse our collections online. Whether you choose to visit our Merimbula clothing retailer in person or shop from the comfort of your home, we offer a seamless shopping experience for ladies' wear, men's wear, and formal wear.


3. Do you offer alterations or custom fittings?

We offer an alteration service for hemming trousers to ensure a perfect fit. While we do not provide custom fittings, our friendly staff will assist you with any minor alterations in-store to make sure your purchase fits comfortably.


4. Do you have clothing suitable for a formal event?

Yes, at Swannies Clothing Co., we specialize in both ladies' and men's formal wear. For women, we have a wide selection of elegant dresses and gowns perfect for weddings, galas, or special occasions. Men can find tailored suits, tuxedos, and dress shirts suitable for any formal event. Our experienced staff can guide you to the ideal outfit for your event’s theme and dress code.


5. Can I return or exchange an item?

Yes, we offer returns and exchanges within [insert time frame] for unworn, unwashed items in their original condition with tags attached. Please visit us in-store or check our website for full details on our return policy.


6. Do you offer gift cards?

Yes! We offer Swannies Clothing Co. gift cards, which make the perfect gift for anyone who loves fashion. You can purchase them in-store or online, and they are redeemable for any of our ladies' wear, men's wear, or formal wear collections.


7. Can I order an item online and pick it up in-store?

Yes, we offer click-and-collect! Place an order online, and once it’s ready, you can pick it up at our clothing store in Merimbula. This is a quick and convenient option for those who prefer to avoid waiting for shipping.


8. What are your store hours?

We are open:

Monday to Friday 9am to 5:30pm

Saturday 9am to 4pm

Sunday 10am to 3pm

For more information on store hours, please check our website or contact us directly.


9. Do you offer seasonal sales or discounts?

Yes! We offer seasonal sales and promotions throughout the year, including end-of-season clearances and holiday discounts. Be sure to follow us on social media or sign up for our newsletter to stay updated on the latest Merimbula clothing shop sales and special offers.


10. Can I get style advice or personal shopping assistance?

Absolutely! Our team at Swannies Clothing Co. is always available to offer personalized style advice and shopping assistance. Whether you need help choosing the perfect outfit for a special occasion or want tips on creating a new look, we’re here to guide you through our ladies' wear, men’s wear, and formal wear collections.


11. What brands do you carry at Swannies Clothing Co.?

We offer a carefully curated selection of well-known and trusted brands for both men's and women's fashion. Our Merimbula clothing retailer focuses on quality, comfort, and style, ensuring you’ll always find fashionable, high-quality pieces in Swannies Clothing Co..


Still Have Questions?

If you have more questions or need additional information, feel free to contact us at 02 6495 8405 or email us at shop@swanniesclothing.com.au. Our team is here to assist you and provide the best shopping experience at Swannied Clothing Co Merimbula.

General Information

Where is your store located?

Our store is located at 35 Market Street, Merimbula, NSW. Just next door to the Merimbula Newsagency.

What are your opening hours?

We are open Monday to Friday from 9 AM to 5 PM, Saturday from 9 AM to 3 PM, and Sunday from 10 AM to 2 PM.

Do you have parking available?

Yes, we have a parking lot in Park St, just 2 minutes flat walk to our store for customer convenience.

Do you have an online store?

Yes, you can shop our collections online at www.swanniesclothing.com.au

Products and Stock

What types of clothing do you sell?

We offer a wide range of men's, ladies', and formal wear including suits, dresses, casual wear, and accessories.

Do you carry plus sizes?

Yes, we offer a selection of plus-size clothing in both men's and women's styles.

How often do you get new stock?

We receive new stock every season, up to every 2 weeks for approximately every 3-4 months, and frequently add new items to our sale section.

Orders and Payments

What payment methods do you accept?

We accept cash, credit/debit cards, and mobile payment options such as Apple Pay and Google Pay.

Can I place an order over the phone?

Yes, you can place an order over the phone by calling us at 02 6495 8405.

Do you offer gift vouchers?

Yes, we offer gift vouchers which can be purchased in-store or online.

Shipping and Delivery

Do you offer delivery services?

es, we offer delivery within Merimbula and surrounding areas. We also ship Australia-wide for online orders.

What are your delivery charges?

Delivery charges vary based on location and order size. Please refer to our shipping policy on our website for detailed information.

How long will it take to receive my order?

Local deliveries typically take 2-3 business days, while Australia-wide shipping usually takes 5-7 business days.

Returns and Exchanges

What is your return policy?

We accept returns within 30 days of purchase, provided the items are in original condition with tags attached. Please keep your receipt for proof of purchase.

Can I exchange an item?

Yes, exchanges can be made within 30 days of purchase. Items must be in original condition with tags attached.

How do I return an online order?

For online returns, please fill out the return form on our website and send the items back to our store address. Return shipping costs are the responsibility of the customer.

Special Services


Do you offer tailoring or alteration services?

Yes, we offer in-house tailoring and alteration services for hemming on trousers.

Do you provide personal shopping or styling services?

Yes, our trained staff can assist with personal shopping and styling advice. Please book an appointment by calling us or through our website.

Do you cater for special events or group fittings?

Yes, we offer group fittings and special event services for weddings, formals, and other events. Please contact us to schedule a session.

Contact and Support

How can I contact you if I have more questions?

You can reach us by phone at 02 6495 8405, via email at shop@swanniesclothing.com.au, or through our contact form on our website.